How much does shipping cost?
Belgium
- Orders from €49: free
- Orders under €49: €6
Neighbouring countries
The Netherlands, Germany, Luxembourg, France, and the United Kingdom
- Orders from €80: free
- Orders under €80: €10
European Union – Zone 1
Denmark, Finland, Greece, Hungary, Ireland, Italy, Austria, Poland, Portugal, Spain, Czech Republic, Sweden – including Switzerland
- Orders from €200: free
- Orders under €200: €20
Rest of Europe & Mediterranean region
- €30
Rest of the world
- €50
For large international shipments, please contact us.
Which carriers do we use?
- Within Belgium, we generally ship with Bpost.
- In the Netherlands, deliveries are handled by PostNL.
- For the rest of Europe, we usually work with DPD.
- For worldwide shipments, we use DPD, DHL, and other partners.
How long does shipping take?
Non-personalised items
- Belgium and the Netherlands: usually 1 to 2 business days
- Neighbouring countries: 2 to 4 business days
- European Union, Switzerland, and the USA: 3 to 5 business days
- Rest of the world: approximately 5 to 8 business days
Personalised items
- Add 2 to 3 extra business days
- Please note: if your order contains personalised items, the entire package will only be shipped once those are ready. If you need non-personalised items sooner, we recommend placing a separate order.
Satisfaction guarantee / Returns & exchanges
If, for any reason, you are not satisfied with the purchased items, you can contact us within 14 days of receiving your package via info@colman.be to arrange an exchange or a refund. Returned products must be, as much as possible, unused and in their original packaging.
Download the return form in PDF-format.
Please note: personalised items cannot be returned!
Also read our General Terms and Conditions.